Terms and Conditions.

Please read our terms & conditions and privacy policy. By attending any of our sessions, pop up events or private events this is your consent to these terms.

Supervision Policy:

This is a parent/carer-supervised activity, each parent/carer is responsible for their child/children.  All activities are created in mind that each child is under constant supervision by a parent or carer. Upon booking, you will tick a box that you have read these terms and conditions.

Please be aware that the following may be present at our sessions. These include, but are not limited to, the following:

• food based products

• small pieces and loose parts

• Breakables, such as metal, ceramics, pottery, etc.

• Paints

• Playdough

• Natural and artificial elements

• Water play

• Citrus + herbs/spices

Many materials used are taste safe, however please keep in mind that they are designed not to be eaten. By accepting the terms and conditions, you agree on your own behalf and on behalf of your child that your child is voluntarily participating in a Blossoms Play session with full knowledge of the risks of doing so, such as the risks of bodily injury, property damage, or death resulting from the use of materials and the surrounding environment.

Conditions of Entry:

Please be aware that we do not take any responsibly for any marks, stains or damage to belongings. We are in no way responsible for your personal belongings or items. We are not able to provide secure places to store such; therefore it is recommended that anything considered valuable remain at home.

We highly recommend dressing your child in clothes you don’t mind getting messy. Blossoms Play does not take any responsibility for any stains, marks or damage to these items.

Damage to Equipment: In the event of damage or breakage to any sensory play equipment or materials due to improper use or negligence, the parent or guardian may be responsible for covering the cost of repair or replacement. 

Allergy/Anaphylaxis Policy:

Please advise us prior to your session if your child has any Allergies/Anaphylaxis to particular ingredients and we will do our best to cater for this (Please note we cannot guarantee traces of allergens in products). 

We do not consider ourselves to be an allergy free environment and have no control over food products brought into our premises.

Pop-up sessions cancellation policy:

Due to the costs of materials and other fees, we will not be able to refund your spot. 24 hours notice is required to be eligible to book a make up session. If 24 hours notice is not given, you can transfer your spot to someone else. Please email blossomsplay@hotmail.com with any name changes in relation to your booking.

If you are unable to attend or are running late and we do not hear from you we may contact your next of kin & follow up for your safety.

PARTIES/INCURSIONS/PRIVATE EVENTS:

Responsibility of the Event Organiser

It is the responsibility of the event organiser to ensure that all parents and carers of children attending the event are made aware of and agree to the Blossoms Play Terms and Conditions. By booking an event with Blossoms Play, the organiser acknowledges that they have communicated these terms to attendees and that all participants understand the safety guidelines, participation requirements, and liability disclaimers outlined herein. Blossoms Play will not be held responsible for any issues arising from a lack of awareness or non-compliance with these terms.

Cancellation Policy

We reserve all rights to cancel any service, without refund or compensation, due to abnormal weather conditions, road closures, emergency incidents, or other exceptional circumstances beyond our control.

In the event of cancellation due to illness, injury or other unforeseen circumstances, you will be advised as soon as possible, and appropriate options made available to remedy the loss incurred by you.

All events held by Blossoms Play are non-refundable and will only be rescheduled if there is availability within 3 months. Use & or payment of our services / hire constitutes your acceptance & consent of our terms & conditions.

If you cancel a birthday/private event/incursion, you will not get back your deposit amount of $100. If you are to cancel within 14 days of your event, a cancellation fee of all materials brought for the event will be taken from the total amount of the party as well as the deposit amount of $100 used to secure the date.

We cannot offer a refund for change of mind.

Publicity/ Photography/ Social media:

Please use your camera with caution, and respect that other parents/carers may not want their child in your picture. Asking before taking a photo is a great way to make sure.

We will take photos and short videos during sessions. Photo and video content may be used for our website or social media accounts. If you do not wish to have you or your child’s picture taken please let us know at booking or in person.

Blossoms Play may revise these terms and conditions from time to time.